Responsible gambling

As part of Grosvenor Casino Luton's commitment to responsible gambling practices, we want to ensure that our patrons have access to the resources they need to gamble responsibly.

If you or someone you know is struggling with problem gaming habits, please note that we offer a range of tools and services to help. These include:

• Self-exclusion: If you feel that your gaming habit has become problematic, you can self-exclude from our premises for a specified period.
• Deposit limits: You can set deposit limits on your account to restrict the amount you spend on gaming.
• Time-outs: We offer time-out options, which allow you to temporarily suspend access to our facilities.

We also make information available about problem-gambling support bodies such as GamCare and GambleAware. These organizations provide confidential advice and counseling services for individuals struggling with gambling addiction.

If you are concerned that someone may be experiencing problems related to gaming, please don't hesitate to reach out to us for guidance. We want to help our patrons enjoy their gaming experience while maintaining a healthy and responsible approach to betting.

Additionally, as required by UK law, we have implemented measures to promote responsible gaming practices among our customers. These include:

• Regular advertising campaigns promoting responsible gambling
• Displaying messages about problem-gambling resources in all of our venues
• Providing information on the risks associated with excessive gaming

We strive to create a welcoming and supportive environment for our patrons while also ensuring that we meet our regulatory obligations.

Grosvenor Casino Luton is committed to providing a safe, enjoyable, and responsible gaming experience.